If i had had to pay i would have been very unhappy. Location. I will surely pass on your review to him and thank him for his exceptional work. We ensure we keep all areas clean at all times. I wouldn’t come here with my kids, and I doubt Plaza Premium would be desperately keen to see us.  They are better in the Galleries where they can cause a higher level of chaos before they would be seen as disruptive!  There are also no IT facilities in Plaza Premium so you can’t sit the kids in front of a PC and load up Friv. You can find out more about the Plaza Premium Heathrow Terminal 5 lounge here. This means that it has exceptional levels of light – it also means that the exposure on some of these photos could be better. The treatments cost £20 for 20 minutes or 40 for 40 minutes. Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review. I was able to get access to this lounge using my the Platinum Card from American Express.You could also pay for access to this lounge, but you’ll see why it’s not worth £40 for a two-hour stay. Great to see that you took the time to review us on TripAdvisor. In line with the current national restrictions for England the Plaza What American Express bonuses are you still eligible for? The only realistic ways to get in – unless you have certain obscure Asian credit cards – is: By showing an American Express Platinum charge card (Plaza Premium has a global deal with Amex, a guest is allowed for UK issued cards, foreign Platinum cards may vary), By showing a DragonPass lounge club card, but these are rarely seen in the UK – Barclays is the main issuerÂ, By paying cash ($49 for 2 hours booked online, $79 for 5 hours) via this websiteÂ. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge … Discover the dark side of London’s East End on this after-hours walking tour, inspired by guide Declan McHugh's best-selling book 'Bloody London'. It is mandatory to procure user consent prior to running these cookies on your website. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. our series of reviews of airport lounges across the UK. Running along the back is a bar which was not manned at 8am but I got the impression they would have served on request: I was more interested in the breakfast selection which was small but perfectly formed.  You have a cereals, pastries and juice corner: and a run of traditional hot breakfast items (scrambled egg, bacon, sausage etc): and, not pictured, a cool area with fruit, yoghurts etc. This will be my lounge of choice in the morning when I go from Gold to Silver next month. And later, there was lunch. I started with the great British Breakfast, which I crave when I transit through the UK, especially the sausages, since I can't bring them into Canada. Do they swipe a card or just glance at it like in the s Eurostar lounges? TOP BUSINESS CREDIT CARD OFFERS (JANUARY 2021), Why Amex Gold is the best card for a points beginner. Reeve Jaques has served us to best of the quality. Reece Jacques at the front desk is very polite and let us check out the lounge before we made our reservation. Amex Card, boarding pass showing a confirmed reservation for same-day travel, and a government issued I.D. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 2A. They swipe. Plaza Premium Lounge (Temporarily Closed) at London Heathrow Airport (LHR), Terminal 5A. All in all, a very good find. Does this lounge have showers? Happy to read that our staff member Jolifa was very helpful in providing you with all the relevant information and convincing you to use our lounge. The UK's biggest frequent flyer website uses cookies to improve your experience. The card has a sign-up bonus of 30,000 points. THE LOUNGE. Please choose a different date. Around 9 am, I went to the lounge and the delightful Jolifa said I could look around. Free food & drinks. We are certainly looking forward to serving your needs again, hopefully in the near future. Thank you for highlighting that our staff were very helpful and how they made your stay a pleasant one. The deciding factor is really people, or the lack of.  Plaza Premium genuinely offers you peace and tranquility, because it is virtually empty most of the time.  If you find the British Airways lounges too big or too noisy then Plaza Premium is the place for you.  You can genuinely sit here in virtual silence with a decent food and drink selection, at least at breakfast. Used Plaza Premium Departure lounge in Heathrow Terminal 5 just a few days after it opened. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com. You can of course shower at the arrivals lounge in t2 (priority pass) and then transfer to T5 for your flight (Amex play) for free. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. I was told the therapist could not do any more shoulder massages as she ha… You get access to all 1,300 lounges in the Priority Pass network – search it here. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. Glad to read that our feed and drink choices were good and the cleaning of our restrooms and shower areas gained your approval. Our database size is huge for a blog – imagine how many images we have over 6200 articles. Scrambled eggs … Since I was flying on British Airways through London, I had a couple of hours to kill in It is my honour to know that our Terminal 5 Departures lounge has earned your approval. Thanks. We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here. Tick tock tick tock……. I put a Rupee through the MasterCard calculator and HSBC charged me about 8% more? Supposed to be a Thai green curry. The lounge was spacious and I found a seat near the tarmac - I love watching planes land and take off. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge was an oasis during the, Terminal 5 Departures, London Heathrow Airport, London TW6 2GA England. Clean restrooms & shower areas. This category only includes cookies that ensures basic functionalities and security features of the website. Most people will not have a choice, of course.  You only have a choice if you have British Airways status or are flying First / Business and have an American Express Platinum card or DragonPass. These cookies will be stored in your browser only with your consent. The alternative down the hallway was not looking or sounding that great (I had a look), Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Learn more on our About page. Great to see that you took the time to review us on TripAdvisor. Looks nice. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, Docklands / Canary Wharf / Isle of Dogs Hotels, Hotels near Plaza Premium Lounge T5 Departures, Outdoor Activities in Trafalgar Square / Embankment, Points of Interest & Landmarks in Belgravia, Speciality Museums in Trafalgar Square / Embankment, Conference & Convention Centres in London, V&A - Victoria and Albert Museum: Tickets & Tours‎. You see all of the reviews here, the Priority Pass network – search it here, Our American Express Platinum review is here, any Lounge Club lounge – see the list here, our American Express Preferred Rewards Gold review here, my HSBC Premier World Elite Mastercard review, UK airport lounge reviews – and we’ve been to most of them – indexed here, Dubai removed from the travel corridors list with immediate effect, The HfP chat thread – Monday 11th January, STATUS MATCH! Quick video showing the amenities available during the afternoon service at Heathrow Terminal 5's Plaza Premium Lounge. Great to see that you took the time to review us on TripAdvisor. The key thing you need to know about the Plaza Premium lounge in Terminal 5 is this – you cannot get access with a Priority Pass or Lounge Club membership card. I wish they had just some steamed veggies on offer. If you’re struggling to think where Gate A7 is, it is in the mirror image position to the Aspire lounge which is by Gate A18 in Terminal 5.  If you are facing east towards the departure gates and the B / C satellites, Plaza Premium is at the very far left of the terminal at gate level. This includes using an affiliate tracking cookie if you click an external link. In This Post I wish the photos expanded on click. We have been a bit slow getting in here.  The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November.  The anticipated press launch event never took place.  I finally got my chance yesterday on my way to Berlin for the massive ITB travel show. We’re the UK’s leading source of business travel, Avios, frequent flyer and hotel loyalty news. It is possible that PPass is refusing to have them. What are the most valuable credit card sign-up bonuses? Planes cannot land earlier than 4:30 am. Virgin Atlantic will match your British Airways Executive Club status. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. A lounge review of the Plaza Premium Lounge in Heathrow's Terminal 5. PS. The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, I arrived at T5 with a 13.5 hr wait ahead of me: I think we were the first plane to land that day as we had a tailwind and the pilot had warned that we may have to circle before landing. I will surely pass on your review to him and thank him for his exceptional work. Had a quick visit early this morning. Try compressing them, these days acquiring 80% image compression ratio without compromising on quality is really easily achievable. Follow in the footsteps of the notorious Jack the Ripper and other serial killers; hear stories of executions, grave-robbing, witchcraft, and murders; and prepare to be shocked, scared, and thoroughly entertained. Each card admits two so a family of four gets in free. It is good to know that the food and drinks standards were satisfactory for your needs and that you enjoyed our breakfast and lunch meals. It has a nice arrangement for all sorts of travellers. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. This is the version of our website addressed to speakers of English in United Kingdom. Free newspapers and magazines are available for guests at this lounge. It says 1 guest when I login and view it. ©2021 Head for Points. I had planned to get a treatment in the Bliss spa, which costs extra. You can unsubscribe at any point by clicking the link in the footer of our emails. London Heathrow Airport . But opting out of some of these cookies may have an effect on your browsing experience. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 5A. Do you know if it is likely to be £15 per person as they do when it’s a PP extra guest, or is it likely to be the full price of entry? Delicious, had seconds!! The Priority Pass rules have nothing to do with this. Opening hours: 06:00 - 17:00 Daily: Lounge facilities: In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers. The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. I would come here again when travelling on my own.  Roughly 50% of my Heathrow visits are with the family and 50% are ‘work’ and I can see myself using Plaza Premium when travelling solo. All of this assumes, of course, that the lounge does not join Priority Pass.  If it did, it would no longer be a hive of peace and quiet – the guy behind me as I came in tried to use a Priority Pass and as I left there was a woman trying to use one too.  I can see why Plaza Premium would be attracted by the chunk revenue stream from Priority Pass but, overnight, the lounge would turn into the overcrowded nightmare that is the Aspire lounge, with its 30 minute wait to get in most of the time.  Of course, I would say that because I can get in via Amex …. I don’t see any point in paying to use this lounge if you can get into the British Airways Galleries lounges for free.  That would be silly. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Happy to read that our staff member Reeve was very helpful in assisting you during check-in period. 2 guests and children under 3 years are admitted free. How do BA American Express companion vouchers work? You also get access to Plaza Premium, Delta and Eurostar lounges. Full details are in our American Express Preferred Rewards Gold review here. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You see all of the reviews here. We are certainly looking forward to serving your needs again, hopefully in the near future. Review: Plaza Premium Lounge – London Heathrow T4 (LHR) - … I had an amazing expirience here, the staff especially Reeve Jaques were really accommodating to me. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. Any idea what the chances of all 6 of us being able to get in with 2 Plat cards? Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. London Heathrow Airport Terminal 5 Club Aspire Lounge. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. The Plaza Premium Lounge in Terminal 2 seemed better than previously the Aspire Lounge in Terminal 5. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. Today I had the beef stew and yellow rice. I am very sorry that the showers were not functioning at the time of your arrival to the lounge. Nothing remotely Thai about it, but it was ok. As you come in, you have this to your left: and this to your right.  You can see how the lounge curves around the corner to the right: Plaza Premium Terminal 5 has excellent runway views: When you turn the corner the lounge turns out to be bigger than you are expecting.  Here is a view looking all the way down: There were not many people about.   I counted about 20 at the peak.   Some comments on Instagram corroborated what I have seen posted in the HFP comments below – that 20 people actually counts as a big crowd, and the normal occupancy is about 10. Level 2, Terminal 5 Departures, London Heathrow Airport (Next to Gate A7). Dear Guest Greetings from Plaza Premium Lounge London Heathrow. We had use of the lounge through Amex. more, Recommended experiences in and around London. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com. Premium drinks are for purchase, but Jolifa gave me one complimentary drink. Thanks Rob. Click for details. Sorry, there are no tours or activities available to book online for the date(s) you selected. Plaza Premium Lounge at Heathrow Airport T5 - Review - London Is Hilton Honors the best hotel loyalty scheme? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Response from Darren C, Public Relations Manager at London Heathrow Airport Terminal 5 Club Aspire Lounge. If the latter, I may be able to give two of my friends a couple of older, cancelled cards in order to get in. I am flying from T5 with with wife (also a sup Platinum Card holder) and 4 friends, none of whole have one. Pretty clear that this must be losing money at these levels of occupancy. W, We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. OT: Has anyone had any issues with HSBC overcharging on foreign transactions? Continuing implies your consent to this policy. Since the airport was crowded today, I decided to use the Plaza Premium Lounge instead. I'll get something from Pret A Manger if I'm so inclined. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, It’s a clean, nice place to chill during any layover > 3hrs. Lovely staff, quality food and very clean. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. I will be sure to pass on your review to Jolifa and the rest of the staff members to encourage them to continue their excellent work. The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November. The lounge boasts freshly prepared seasonal food, a fully serviced bar with a wide variety of drinks, unlimited high speed Wi-fi, shower facilities to refresh and reinvigorate before flying and international newspapers and magazines.  Experience a new way to travel at Plaza Premium Lounge, Terminal 5 Departures. The official website for the lounge is here. American Express Preferred Rewards Gold is FREE for the first year. And may quietly charge your Amex for the other two people. Review: Plaza Premium Arrivals Lounge Heathrow Terminal 4 - … Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. Flight information sc… Terminal 2 has some solid lounges, and this one is no exception. Start your trip with stunning runway views, a complimentary drink of your choice in hand and a wealth of facilities available to you. Highly recommend for travelers flying out of Terminal, Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. There was quite a long queue of people waiting at the desk. So, looked for a lounge, but this one was not yet, open, so I hung around for a bit. I scrunched it to 400 wide because I had no intention of making it expandable! As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card: 30,000 points and an unbeatable set of travel benefits – for a fee Read our full review. Plaza Premium reopens Heathrow T5 lounge – Business Traveller It’s a great surp, Having previously used the priority pass lounge, this place is a breath of fresh air. These cookies do not store any personal information. Response from MarioPBM1490, Director of Operations at Plaza Premium Lounge T5 Departures, Things to do near Plaza Premium Lounge T5 Departures. Review: Aspire Lounge London Heathrow (LHR - T5) - Live and … The only disappointment was the selection of newspapers and magazines.  Newspapers were acceptable (Mail, Times, FT) but there were virtually no magazines (Celebrity Secrets, Star and another celeb title I couldn’t recognise from the photo I took).  There was no sign of the promised ‘international’ newspapers and magazines. Plaza Premium Lounge T2 Departures (London) - 2021 All You … Hope to enter as family of four with my card and supplementary card at Easter. Review – Plaza Premium Heathrow Terminal 5. The semi-deserted oasis of T5 calm cannot possibly last. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us.

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