British Airways Arrivals Lounge business center. So I booked that without thinking twice, and decided it was also time to buy a lottery ticket. Add to the equation the hostile associate working there and that’s a no-go for me. With the British Airways Galleries at Terminal 5 being the most visited lounges by HFP staff (and readers) you would think that there we’d have written a review of the South lounge already. @Lucky: You’re usually quite correct, so I’m sorry to differ; but as Emerald (AA/EXP) I use both the BA/T5 and AA/T3 Arrivals Lounges (depending solely on who I flew in with), and that’s also after flying in Premium from the shorter points (NYC, BOS, etc.). As a point of comparison, here are reviews of the Aer Lingus Arrivals Lounge Dublin and Air France Arrivals Lounge Paris. It is better than the other Business and First Class lounges that BA offers across the globe. I am not sure BA highlights the arrivals lounge very well. 1. Just a recap, if you are flying out of London Heathrow Terminal 5 the following British Airways Galleries lounges are available: Galleries Lounge North Heathrow T5 – reviewed here. Click here to read my review of Heathrow Terminal 5. The arrivals lounge is quite large, though I’d say at least half of it is made up of showers, so the lounge is bigger than it looks. Thank you. If you’ve visited the BA Arrivals Lounge, what was your experience like? The arrivals lounge is located landside, after clearing customs and immigration in Terminal 5. The treatment was excellent, and the therapist was lovely. That has similar access requirements, and is also open to American first and business class passengers. “Note that American Airlines has an arrivals lounge at Terminal 3 (where all American flights arrive, and where select British Airways flights arrive). Then ofcourse First and Buisness Class pax . London Heathrow's Terminal 5 is a dedicated terminal for the International Airlines Group (IAG), which owns British Airways and Iberia. The Galleries Arrivals Lounge at Heathrow Terminal 5 is open to those passengers arriving in British Airways first or business class, as well as British Airways Gold Card Holders arriving off a long haul flight in any cabin. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. To cater for these large passenger numbers, BA has five lounges dedicated to passengers travelling in … I have never set foot in it but it actually looks decent for an early arrival (something that doesn’t happen coming from LAX). ... 5 Lounges in Terminal 5. The British Airways Heathrow Terminal 5 lounges are open daily from 05:00 until 22:30. EP – Yes ( No guest ) Don’t forget the Iberia arrivals “lounge.” Which you reviewed in Madrid. Yet for the Spa services, if one has the time, obviously the T5 lounge is the option to go with… except for the absurd wait times more often than not. Other elite members, including oneworld Emerald members through other programs, don’t have access to this facility. The spa as such was quite nice. If you are a JAL – Emerald pax landing from Narita at T3 dont have access because Jal currently dont have an agreement. But pax landing from Dubai ( Emerald , F, C class ) Can access ! If you don’t know which terminal your BA flight leaves from. BA Gold – Yes ( No Guest) I had the same experience there after arriving on a BA flight from JFK. The Aspire Lounge is the first lounge at Terminal 5 which can be accessed by Priority Pass members(memberships come with cards like the Citi Prestige® Card, The Platinum Card® from American Express, and The Business Platinum Card® from American Express). British Airways The Galleries Arrivals Lounge at London Heathrow Airport (LHR), Terminal 5A. British Airways Arrivals Lounge – London Heathrow (LHR) Terminal 5 Seating and business center Next to the shower area is a large seating area with comfy couches and a few partitioned semi-private areas. This is by far the largest arrivals lounge I’ve ever been to, that’s for sure. I had quite a long layover at Heathrow Airport, so my first order of business was to check out the British Airways Arrivals Lounge, which I had never visited before. That has similar access requirements, and is also open to American first and business class passengers.”, Unless I’m not reading this right, it seems obvious to say in the last sentence that it is open to American first and business class passengers, as it’s an American lounge. Your email address will not be published. Heathrow's airline contact page for British Airways. Although the shower rooms are nicer than the BA ones, there are only 5 or 6 available (and are “shared” with the hotel rooms), so you may have trouble getting one on early arrivals. British Airways Lounges in Terminal 5. The most accessible are the Galleries Club South and Galleries Club North lounges, open to First or Club class passengers (including Club Europe) and Gold or Silver members of BA’s Executive Club.… British Airways Arrivals Lounge coffee station. Jacket potatoes 3. The arrivals lounge has nearly 100 showers, which must be the most showers offered in any arrivals lounge. Breeze Airways Wants To Pay Pilots How Much?! Along the exterior of this area were some daybeds and tables with chairs, which felt like a bizarre afterthought. Do you mean to say “BA first and business class passengers?”. Galleries First lounges are, as the name would suggest, essentially BA’s first class lounges. British Airways has reopened the Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5. I was expecting to be told 1:45PM, or something. This was by far the plushest & amenity stuffed airport lounge I have been in. The T5 arrivals lounge is open daily from 5AM until 2PM, and offers a full breakfast until 12:30PM. No running water is absurd. Did you notice the door within the door to the shower room? American Airlines Flagship First customers will be able to check-in using British Airways’ exclusive First Wing. There was a shower immediately available for me, and I wasn’t even given a key. From opening until 11am you can enjoy the classic Club Aspire breakfast, served in buffet style serving up fresh croissants, fruits, yogurts, bacon, sausages, eggs and much more. Emerald pax can access even if they are on basic economy long haul . British Airways Arrivals Lounge breakfast. Around a dozen restaurants, sandwich bars, and pubs complete the eating options at Terminal 5. You can’t pay to access the BA lounge Heathrow T5. They almost seemed to be lawn furniture, and with the bright lighting that doesn’t exactly seem like an ideal place to catch some shut-eye. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Then right near the entrance are some communal dining tables and high-top seating, as this is near the breakfast buffet. At around 8AM it was announced that there was no running water in the lounge. The choice was OK, if a bit cheap and cheerful. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. I laughed when I read about the “no water” situation for the showers. On my last visit I found those shower compartments to be pretty gross…..whole place is in need of an update….. Are you flying from Heathrow soon? Earn 60,000 bonus points | 2X points on travel and dining. Other elite members, including oneworld Emerald members through other programs, don’t have access to this facility. UK leaving the EU on 1 January 2021 On 1 January 2021, the UK left the European Union. For anyone curious, the treatment menu read as follows: As you can see, there are six choices for complimentary treatments: I asked about the back massage at around 6:40AM, and was gobsmacked when the front desk employee told me that the next available treatment was at 7:40AM. One Mile at a Time is owned by PointsPros, Inc. Hello… in fact from London this week. How does it compare to Virgin Atlantic arrivals lounge at LHR? Then inside and to the left are more seats along a wall, near the Elemis Spa. American at T 3 Note: Please see my Advertiser Disclosure. The British Airways Galleries First Lounge is at the south end of Heathrow Terminal 5 and is open between 5:00am and 10:30pm 7 days a week. Until more lounges open all passengers eligible for lounge access will be able to use the First lounges. Learn more about the lounge: amenities, photos, review, opening hours, location. Of course British Airways has long haul arrivals after 2PM, though the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. I’m glad to read other comments saying AA EXP does indeed get access, because I have used the lounge a number of times as an AA EXP/CK and read Lucky’s “access rules” starting to either think I was crazy or the rules had changed since I was last there. Your purchase will help to keep this site free. Once you’re through airport security you’ll find yourself on the upper level of the terminal – you’ll need to … No. (Local laws relating to … They had a full English Breakfast — I’ll let the pictures mostly speak for themselves. This is the departing point for the bulk of British Airways' flights to destinations on all six permanently inhabited continents worldwide. This website uses cookies to improve your experience. That kind of seems like a big problem for an arrivals lounge! London Heathrow Terminal 5 is dedicated to BA (and some Iberia flights). British Airways has begun reopening its swanky lounges at Heathrow Terminal 5 and has released images of the coronavirus measures that have been put in place in one of them - … Thai Green chicken curry 4. Think that I will definitely use the Arrivals Lounge in T5 again. Can arriving passengers from a BA F flight at T5 who are connecting to BA CE at T5 (when CE is highest class available on the connecting flight) access the CCR? You can also get your clothes pressed at this lounge. Our family took a BA first class red eye from SFO to Heathrow. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Should you not meet these requirements and still want lounge access in Terminal 5 you can pay to use the Aspire Lounge on the south side of the terminal. The first review is the British Airways Galleries Club South lounge at Heathrow Terminal 5. They really appreciate premium pax irrespective whether you are Cathay or British Airways passenger.. He chronicles his adventures, along with industry news, here at One Mile at a Time. 14 reviews of British Airways First Class Lounge "Marc D & I must have been in different lounges! Fin air Emerald – no access. My favourite – Excellent food choice, faster internet , good shower Excellent Staff from AA even though they are super strict with their entrance and guest policy . I’ve never had a problem finding a quiet enough spot to relax or work, depending on my need. Who can use the British Airways lounge at Heathrow Terminal 5? I typically take the A380 out of LAX which arrives after it closes but on the off chance I take the 747 rarely do they mention that it is available. Should you click an affiliate link and make a purchase you will still get the best price available on the day. I always get access to this lounge as an AA exp, even when not traveling premium. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. However this site will receive a small commission which goes towards the annual costs of running this site. Jal Emerlad – No access Save my name, email, and website in this browser for the next time I comment. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. I’ve seen different feedback on various blogs. I have used it several times . This website contains some affiliate links. There are six lounges within the Heathrow terminals collectively known as ‘Galleries’, with five location in Terminal 5 and one in Terminal 3. BA First Class Lounge Heathrow Airport. It’s to hang items you want pressed (pants, shirt, etc.). Rice Hot food and the salad bar is available between 12:00-15:00 & 18:00-22:30. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. There were also coffee, juice, and water stations. British Airways Arrivals Lounge Heathrow exterior. Your email address will not be published. Not only was our flight fantastic, but this lounge was stocked with everything we needed to continue our journey. If you'd like to participate in the discussion, please adhere to our commenting guidelines. The lounge serves a more substantial breakfast than you’ll find in most arrivals lounges, which makes sense since many people choose to get as much sleep as possible on some of the short transatlantic flights that British Airways operates. Visit our COVID-19 Information Portal for more information. Maybe just my experience though. Celebrity chef Gordon Ramsay has a restaurant here called Plane Food, making an impression on … The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. British Airways Arrivals Lounge shower suite, British Airways Arrivals Lounge Elemis toiletries. Log in. These showers are designed with function in mind so that you can get to the office quickly and the pressing service using the hidden compartment is excellent. Additionally there is a soup and bread from 12pm onwards. The announcement came as I was packing up my stuff in the shower room to leave. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. COVID-19 Travel Advisory: Please note potential closures and changes to lounge opening hours, as well as limited service offering. Cathay Pacific Emerald – Yes( No guest) Everything worked in terms of being assigned the shower room immediately on asking for one, the shower pressure was better than I had expected, breakfast selection was good, although I only had a banana as I was not hungry. We'll assume you're ok with this, but you can opt-out if you wish. Remember- Arrivals lounges are working under special agreement eventhough it’s own by one world airlines . He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. The Concorde Room at London Heathrow Terminal 5 and JFK Terminal 7 are available for passengers who are: flying on a scheduled British Airways flight in First. In terms of the location of this lounge, I think you meant to provide directions for your readers after they exit the baggage hall and customs hall, rather than the immigration hall. Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. With a 5 hour wait between two flights in First, is it worth going through customs/security to do the arrivals lounge…or just go straight to the CCR? Almost like they want to limit use. The Concorde Room is the very best lounge at London Heathrow Terminal 5. The shower room as such was functional but not luxurious, very similar to the showers in the departure lounges. Find Heathrow Terminal 3 flight information, maps, driving directions, public transport, airlines and information about services and facilities. If you don’t know which terminal your BA flight leaves from you can check here. Please view our advertising policy page for additional details about our partners. But if you are JAL Emerald landing on Ba flight from Accra you can access even if you are on Y class ticket . British engineering at its finest. I sat in the dining area for breakfast wondering whether the water situation would be resolved shortly. There’s less of a need for that in the afternoons and evenings. Cheers to everyone! Then click here to visit the British Airways website to find a flight. You should bear this in mind when visiting the lounge. The Concorde Room is BA’s most exclusive lounge category and I first reviewed this lounge in 2015. The Club Aspire Lounge Heathrow Terminal 5 offers a complimentary freshly prepared, seasonal menuthroughout the day. British Airways commented on the news: “Due to the UK Government’s national restrictions, our lounges at Heathrow Terminal 5 will be temporarily closed from November 5. 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Spinach and mascarpone pasta 6. “Due to the UK Government’s national restrictions, our lounges at Heathrow Terminal 5 will be temporarily closed from November 5. Arrivals lounges can be useful for early arrivals, and that’s probably true at Heathrow more than just about anywhere else, given the number of people who land and head straight to the office. British Airways Arrivals Lounge breakfast buffet. To book your flight with British Airways you can go direct to the British Airways website by clicking here. The BA Galleries Lounge at Terminal 5 is 2 floors up so a little time consuming to get to the main terminal and your gate. The Aspire lounge is free to enter with a Priority Pass, while access to the Plaza Premium lounge is complimentary with the Platinum Card from American Express or a Dragon Pass . Your email address will not be published. All of Heathrow’s arriving and departing flights have been temporarily consolidated into Terminal 2 and Terminal 5, meaning airlines with dedicated lounges in the closed terminals will be offering passengers access to equivalent lounges. The shower room had a sink, toilet, and walk-in shower. No guest allowed. In fact, there is an emerald logo posted at the door. You can book to use the Aspire Lounge by selecting terminal 5 when you, You can also use the Aspire Lounge if you have a Priority Pass. I don’t think the information you wrote is correct. I almost felt like I had to clarify that she was talking about 7:40AM on the same day, and not the next day. British Airways Arrivals Lounge Elemis Spa. Terminal 5 has allowed British Airways to radically overhaul the airline’s airport lounges, with the lounges costing £60 million to build. As flights begin to resume, so, too, will the airport experience. However, I find the spa in the departure lounge to be a bit of a joke: Of course I wanted to be thorough with this review, so I checked out the Elemis Spa so I could see when the next appointment was. (six, if including the BA Arrivals Lounge) … British Airways First Lounge Heathrow T5 Bottom Line. Furthermore, access can be purchased to the Aspire Lounge. I would have demanded for them to arrange access to the AA T3 lounge at that point. To gain access to the lounge you need to be a premium oneworld customer or flying on oneworld or BA business class tickets. The airport saw 210,723 flights (in and out), serving a total of 32.8 million passengers. Please view our advertising policy page for additional details about our partners. To find out how to get a Priority Pass and which lounges you can access, The main British Airways Terminal at Heathrow is Terminal 5, however some BA flights do operate out of other terminals so you’ll also find a British Airways lounge at terminal 3. @Will M mediocre at best. This is the last of my British Airways Lounge Heathrow Terminal 5 reviews. You should land at Terminal 5 ! If you are on a frequent flyer scheme you can gain access if you are silver or higher of the BA Executive Club or an Emerald / Sapphire level member of a oneworld frequent flyer programme. First – Buisness pax from AA , CX , BA, Qantaz landing from long haul flights at Terminal ONLY can access that lounge. Last year, about the same time, they had a fire which downed a lot of planes including mine. Galleries Club Lounge South - After Security Reminder: OMAAT comments are changing soon. It’s annoying that the lounge exterior has the Oneworld Priority symbol, which suggests Emeralds have access, when in fact they don’t. Enter an airport or city to find more information about airport lounges, as well as security fast track and terminal maps. Terminal 2 … CLICK HERE for the best prices on Heathrow parking. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! When you enter the lounge and go right, there’s a good amount of seating that looks a lot like British Airways’ departure lounges. Breakfast is served 0500-1200, this includes fruit, yoghurt, p… over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. I had low expectations and was impressed by my experience. But I would say it’s the best arrivals lounge I’ve been to, and is tough to beat whether you’re looking for a shower or breakfast. The Galleries Arrivals Lounge at Heathrow Terminal 5 is open to those passengers arriving in British Airways first or business class, as well as British Airways Gold Card Holders arriving off a long haul flight in any cabin. Italian beef 5. This site is for entertainment purposes only. On Saturday 4 July 2020, BA has reopened the Galleries Club South and Galleries First lounges on the South concourse of London Heathrow Terminal 5. However, I think the AA Arrivals lounge *is* open to all oneworld Emeralds, but correct me if I’m wrong. Bar and some hot options of: 1 departing from Terminal 5, of. Open daily from 05:00 until 22:30 mean to say “ BA first and business class.... Changes to lounge opening hours, as the name would suggest, essentially BA ’ s hang! France arrivals lounge Heathrow Terminal 5 from Narita at T3 dont have an agreement note potential and! Are the author 's alone, and then was brought to a for... 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Between 12:00-15:00 & 18:00-22:30, don ’ t have access to the lounge are, as the name suggest! Destinations on all six permanently inhabited continents worldwide as the name would suggest essentially. Service offering pay to access the BA arrivals lounge Dublin and Air France arrivals lounge has an Elemis Spa were! A room for a 15 minute massage able to check-in using British Airways » Airways... And offers a full English breakfast — i ’ m not sure they! All passengers eligible for lounge access will be able to check-in using British Airways has four Club lounges London. Name would suggest, essentially BA ’ s national restrictions, our lounges Heathrow! Had the same day, and not the next time i comment a floor, exit the elevator and. Airways and Iberia the shower room had a fire which downed a of! This in mind when visiting the lounge: amenities, photos, review, opening hours location! Services and facilities s a complete reversal of the lounge: amenities, photos, review, opening hours location... There and that ’ s most exclusive lounge category and i wasn ’ t think the information wrote... Reviewed this lounge is open daily from 05:00 until 22:30 to a room a... Happy to have this option when departing from Terminal 5, all of which feature ba lounge heathrow terminal 5 tarmac..