A company as unique as the people that work for it. By installing a SmartMiles box in your car, we use GPS satellites to help analyse your personal driving style. Learn how to enable JavaScript. Free forex prices, toplists, indices and lots more. We aim to respond to this within five working days. 1 Hastings Direct Webchat Customer Service Representative interview questions and 1 interview reviews. Calls may be recorded for our mutual protection. Registered in England and Wales no. 300-10-XXXXXX) in the subject line. Most of the time your policy will renew automatically, so make sure to check this in your renewal invite. Your policy is likely to renew automatically, so make sure to check this in MyAccount or the app. If your policy number starts with H: Please call us on 0333 321 9801 to discuss your payment. No problem. Hastings Direct. Did you know that, if you're cancelling because you're getting a new car, you could try changing the vehicle on your current policy instead? With MyAccount you can view your documents and many of our customers can make changes to their policy including: We're sorry to hear you've had an incident. Please don't cancel any payments or direct debits without speaking to us first. For information on our claims process please visit our claims page. There are 32656 customers that Hastings Direct, rating them as excellent. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. Weather forecaster and Radio DJ, Sian Welby definitely knows the importance of being able to drive. Alternatively, you can get in touch by calling us on 0333 321 9757. Get a quote online today at https://www.hastingsdirect.com Sorry, the Hastings app isn't available for bike customers at the moment - but watch this space! Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Sorry you want to leave us. If you're thinking about adding a driver, either permanently or just for a short time, you can log into the app or MyAccount and get an instant quote. If you bought your policy over the phone and didn't give us an email address, you won't be able to register. We'll make the changes and will let you know when your updated policy documents are ready to view in the app or MyAccount. For information on our claims process please visit our claims page. Your browser's out of date so you may not be able to use some of the features on our website. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. Download your new Hastings Direct App or go to MyAccount. 3116518. Sorry you've been in an accident. Please call them on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU). You can also manage your payments and renew online. Log into MyAccount to keep track of your claim's progress. No problem. I had a reply within 36 hours (probably quicker than they would have answered the phone). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Sorry you want to leave us. If your policy number starts with H: Please use this online form to request a document. This free web chat facility allows customers to chat with operators online to have their issues addressed. We'll need to speak to you to do this, so please call us on 0333 999 8911 so we can get it sorted for you. Simply: If you've bought a new car (or are thinking about it) you can find out how much it will cost to change your policy by getting an instant quote in the app or MyAccount. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. If you need any technical support with your video interview, you can find a live chat link at the bottom of the screen. Just log in and go to Documents to view, download or print the document you need. Just log in and go to Documents to view, download or print the document you need (or to ask for it to be posted to you). If you have a YouDrive policy and you need help or have any questions about the app, such as how to pair your YouDrive tab to your Hastings Direct app, or seeing your driving data in the app, you can find lots of answers here, or call us on 0333 999 8911. Choose from buildings, contents or combined insurance policies to get the right level of cover for you. If your policy number starts with H: Please use this online form if you'd prefer something to be posted to you. Registered in England and Wales no. 3116518. To get you to the help you need quickly go to our claims help centre to make a new claim for your car, home, van or bike insurance. Please call us on 0333 321 9801 so we can get it sorted. Please call us on 0333 321 9752 so we can help. Hastings Direct was voted Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. We'll send you a reset email, so make sure to check your junk folder. Please contact your phone company for their call access charges. You can manage your payment details in MyAccount in a few simple steps. If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). You can set up a new direct debit in MyAccount in just a few simple steps: You can manage your payment details online, such as changing your preferred payment date or bank account number. No problem. View details and apply for this customer representative job in West Bridge, Leicester (LE1) with Hastings Direct on Totaljobs. For help with a new claim or to talk to us about an existing claim, please call us on 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. If it isn't going to, please call us on 0333 321 9681 to let us know you want to go ahead with your renewal. Hastings Direct is available on a variety of car insurance policies, including single car, multi-car, and ‘SmartMiles’ telematics cover. If you get stuck, you can get in touch with us through webchat and we'll guide you through the steps. You can also reset your direct debits if you've cancelled them in the past. Having a driving licence will give you a new-found freedom; If your car's not being driven on public roads, declare your car off the road with a Statutory Off Road Notification (SORN). TN39 3LW. Simply: Great! For a first–time driver living a small town like Upton, her trusty white Citroen was a passport to adventure, popularity and all the fast food delights north Nottinghamshire has to offer…. Select the change you want to make and add your new information. Did you buy your multi car policy or add the second vehicle after the 10th of December 2020? at the bottom of the screen. Or you can call us on 0333 321 9800 (UK) or 00 44 1424 738 585 (EU). We need to speak to you to do this, so please call us on 0333 321 9675 so we can help. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. If you suspect or know of any fraudulent activity to do with one of our policies, please email us at FraudReporting@hastingsdirect.com. It was as base-spec as they come; Read about TV presenter Jamie East, his early driving experiences and why he'll never leave a roof box unlocked again! For help with a new claim or to talk to us about an existing claim, please call 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. Choose car insurance with flexible levels of cover and optional extras. We'll aim to get any documents to you within seven working days. Click here to learn more about how we are adapting with COVID-19 . Simply: Sorry you want to leave us. If you're the account holder you can make changes yourself in the app or MyAccount any time that suits you. To change your payment date or bank account number just: All your documents, such as your renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. By email: contact@hastingsdirectsmartmiles.com By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. | Read 13,361-13,380 Reviews out of 74,999 You can get an update on your claim's progress in MyAccount. We'll then contact you by email with a quote. Simply go to Renewals and check policy's set to automatically renew. All policies are subject to English Law. Don't worry, we won't make any changes until you have agreed to them. Collington Avenue, Enter your credit or debit card details and pay. You'll be told if your payment's been successful. It could be you told us a different email address, so make sure to check that and then try again. If you have any queries about the Employer Travel Scheme or Club Member's Travel Scheme or which ticket zone you need, please email us at [email protected]. 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